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Certified Platform Developer I developers understand how to develop and deploy custom business logic and custom interfaces using the programmatic capabilities of the Lightning Platform. They know when to use declarative versus programmatic methods, and can extend the Lightning Platform using Apex and Visualforce.
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The Salesforce Data Architect credential is designed for those who assess the architecture environment and requirements and design sound, scalable, and high-performing solutions on the Salesforce Platform as it pertains to enterprise data management.
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The Salesforce Advanced Administrator credential is designed for seasoned Salesforce Administrators who have mastered the ability to utilize advanced Salesforce features and functionality to solve a variety of business problems.
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The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.
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The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform.
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‘Ranger’ is the highest Trailhead rank and is considered a great achievement for Trailblazers. Becoming a Trailhead Ranger requires 100 badges and 50,000 points which takes time and dedication.
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The Salesforce Sharing and Visibility Architect credential is designed for those who assess the architecture environment and requirements and design sound, scalable, and high-performing technical solutions on the Salesforce Platform that meet sharing and visibility security requirements.
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The Salesforce Application Architect has a deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
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The Salesforce Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.
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The Salesforce Experience Cloud Consultant credential is designed for those who have experience implementing and consulting on Experience Cloud in a customer-facing role. Candidates also should be able to troubleshoot and solve platform issues.
Salesforce Experience
- Participate in the business development and manage multiple projects simultaneously, maintain communication with customers and colleagues to inspire and keep up with ongoing system development.
- Act as a primary administrator to help shape our new Salesforce implementation and help keep the system running as it grows.
- Create/maintain Salesforce accounts and migrate the data from the previous CRM.
- Administer Salesforce on a day-to-day basis, including managing user accounts, profiles, permissions, page layouts, dashboards, reports, etc.
- Manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows, etc.
- Work in and deploy from a sandbox environment to test all changes to business logic, and help shepherd those changes into production.
- Maintain proper documentation of processes, policies, application configurations and continual modifications and help related materials.
- Analyze business requirements, procedures and problems to provide solutions.
- Critically evaluate information gathered from multiple sources, reconcile conflicts and resolve user requests.
- Participate in and serve as a resource for any Salesforce related projects.
- Proactively identify and implement operational improvements, enhancements, and system customization that meet business requirements.
- Assist management with vetting, selecting and implementing new Salesforce related technology solutions such as create/administrate .satisfaction surveys, request forms with integration into Salesforce using email or web services, create/ customize email templates, newsletters, setup bar-code reader, …
- Provide technical support and troubleshooting assistance to users in the field.
- Ensure training is current company-wide.
Critical Skills
- Salesforce.com Platform: Sales Cloud, Service Cloud, Non-Profit. Classic & Lightning. 1000+ Users, Standard & Custom Objects, Page Layouts, Workflows, Approvals, Formulas, Automation, Validation Rules, Relationships, Roles & Profiles, Users, Security and Sharing rules, Custom Email Templates, Reports & Dashboards, AppExchange, Data Loader, Import Wizards, API, Change Set, Sandbox Refresh, Packages, Custom Apps, Custom Labels, Force.com Sites (Customer and Partner Portals), Informatica, Filezilla, Jitterbit, Radian6, Exact Target, Marketo, FinancialForce, Datahug, DocuSign, Gainsight, Altify, JiffleNow, ReachForce, Drift,.. Pardot, Chatter.
- ITSM: SBM Micro Focus, ITinvolve, Jira
- Digital tools: Active Directory, Single sign-on Okta, Survey Gizmo, Survey Monkey, Get Feedback, Campaign Monitor, Constant Contact, Mail Chimp, Target Hero, A/B Testing, Blackbaud, Google AdWords, Analytics, SEO, Cision, Haschtracking.
- Web languages: HTML. CSS, JavaScript, SQL, WordPress.
- Media and office: Adobe Design Suite: InDesign, Photoshop, Illustrator, After Effects, Premiere Pro, Dreamweaver; Acrobat, Microsoft Office: Word, PowerPoint, Excel, Outlook, Publisher. Visio.
- Social Media: LinkedIn, Slide Share, Facebook, Twitter, YouTube.
- Bilingual: French/English.
